Terms of service

1. Overview

This website is operated by [Legal Business Name], trading as Pulse Well ("Pulse Well", "we", "us" or "our"). By visiting our website or buying from us, you agree to these Terms of Service and to our Return & Refund Policy, Shipping Policy and Privacy Policy. If you do not agree, please do not use the website.

2. Eligibility

You must be at least 18 years old, or the age of legal majority where you live, to place an order. By ordering, you confirm that you have the legal capacity to enter into a binding contract.

3. Products and information

We try to describe and photograph our products as accurately as possible. Colors may look slightly different on different screens. We may update product details, specifications and availability at any time without notice.

4. Pricing and payment

Prices are shown at checkout in the currency displayed. We may change prices at any time, but the price you see when you complete your order is the price you pay. Payment is taken when you place your order. We use secure third-party payment providers and we do not store your full card details.

We may refuse or cancel an order if there is a pricing or product error, if we suspect fraud, or if the product is unavailable. If we cancel a paid order, you will receive a full refund.

5. Orders

Placing an order is an offer to buy. A contract is formed when we send you an order confirmation or dispatch your order. We reserve the right to limit quantities or decline any order.

6. Shipping, returns and warranty

Shipping is covered by our Shipping Policy. Returns, refunds and the 1-year warranty are covered by our Return & Refund Policy. These policies form part of these terms.

7. Health and safety

Pulse Well products are designed for relaxation and general wellness. They are not intended to diagnose, treat, cure or prevent any disease or medical condition, and they do not replace medical advice.

Speak to your doctor before use if you are pregnant, have a heart condition, a history of blood clots or deep vein thrombosis, diabetes, circulation or nerve problems, open wounds or skin conditions on your legs, or any other medical concern. Stop using the product and seek medical advice if you feel pain, numbness or discomfort. Always follow the instruction manual, and do not use the product while asleep or if it appears damaged.

8. Intellectual property

All content on this website, including text, images, logos, product designs, graphics and the Pulse Well name, belongs to us or our licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute or use it for commercial purposes without our written permission.

9. Acceptable use

You agree not to misuse the website. This includes attempting to gain unauthorized access, interfering with its operation, introducing viruses or harmful code, using automated tools to collect data, or using the site for any unlawful purpose.

Our website may link to or rely on third-party services such as payment providers, shipping carriers and our store platform. We are not responsible for the content, policies or practices of third parties.

11. Disclaimer of warranties

Except for the warranty described in our Return & Refund Policy, the website and products are provided "as is" and "as available". We do not guarantee that the website will always be uninterrupted, secure or error free. Individual results from using our products can vary, and we make no promise of any specific outcome.

12. Limitation of liability

To the fullest extent permitted by law, Pulse Well will not be liable for any indirect, incidental, special or consequential damages, or for loss of profits or data, arising from your use of the website or products. Our total liability for any claim is limited to the amount you paid for the product that the claim relates to. Nothing in these terms excludes or limits liability that cannot be excluded by law, including your statutory consumer rights.

13. Indemnification

You agree to compensate us for any claim or loss arising from your breach of these terms or your misuse of the website or products, to the extent permitted by law.

14. Privacy

Your personal information is handled as described in our Privacy Policy.

15. Changes to these terms

We may update these terms from time to time. The version published on this website applies at the time you place your order. Continuing to use the website after a change means you accept the updated terms.

16. Governing law

These terms are governed by the laws of [Country / Jurisdiction]. Any dispute will be handled by the competent courts of [Country / Jurisdiction], without affecting any mandatory consumer protection rights you have in the country where you live.

17. Contact

Questions about these terms can be sent to info@getpulsewell.com.